How It Works
1. Choose to receive your order in RePack
Select the RePack packaging option at checkout. The cost is 2€, we cover the rest.
2. Return your RePack
RePack is a reusable packaging, but for this to work, we need your help.
Once you’ve received your shoes, simply fold the return flap outside and close the packaging. Drop your empty RePack into your nearest postbox to keep the RePack cycle going.
We've already paid for your return costs.
3. Reduce single-use waste and save
By opting for reusable packaging like RePack, you can help save up to 80% of carbon emissions compared to single-use packaging. Choosing RePack every time you shop keeps the cycle going.
Not Happy With Your Order?
If you need to return your order please follow our usual returns process and send your shoes in the RePack back to ESSEN.
Frequently Asked Questions
How Do I Return the empty Repack?
Simply turn the attached address label to read "Reply paid", close the packaging using the velcro and drop it into your nearest post box anywhere in the world.
How Do I Return My Purchase?
You can return your shoes in the RePack packaging and send it back to ESSEN so we can use it again. Please follow the below steps:
1. Complete the ESSEN returns process and place your shoebox inside the RePack packaging.
2. Include your filled out ESSEN returns form and close the RePack with the velcro provided.
3. Seal your RePack with additional adhesive tape and attach an address label with the return address. Please ensure the RePack return label is not visible when returning your shoes as this will cause a delay in your return.
Why Does ESSEN offer RePack?
We don’t know if fashion can ever be sustainable but we try and do better by designing better systems and being as responsible as we can every day. Our ambition is to create a footwear brand that upholds a more conscious pace and process and does no harm when it's produced or when it's consumed.
That’s why we’ve teamed up with RePack as one part of our ongoing journey to become a more responsible business. Every time a RePack bag is returned and reused, we’re contributing to the circular economy model, reducing our carbon footprint and eliminating waste.
Is RePack really more sustainable than single-use plastic packaging or cardboard boxes?
Yes, after reusing a Repack bag 20 times we can reduce packaging-related CO2 emissions by up to 80%. We can also reduce CO2 emissions associated with transport if you return your RePack on your way to or from home, rather than making an extra trip.
How Long Do I Have Before I have to return the RePack bag?
You can take as long as you like to return the RePack bag - but the quicker we receive it the quicker we can reuse it. The more times we use it, the more sustainable it becomes.
Do I have to pay before I have to return the empty RePack?
No, we've already pre-paid the international postage fee. Simply drop the empty bag at your nearest post office or postbox.