ESSEN offers free standard international shipping.
We aim to dispatch all orders within two business days using a registered service. All orders are processed and fulfilled in our nearest warehouse. However, please be advised that there may be a delay of one to two business days during extremely busy periods. Any orders received after 12:00PM on a business day, weekend or public holiday will be processed the following business day. We recommend providing a daytime address where someone will be available to sign between 9am-6pm, Monday – Friday. We do not ship to PO boxes.
Depending on your location, the shipping options available will be shown in the drop down menu of the shipping section during the check out process. If you do not see your option available then please contact us and we will assist you in a specialised shipping solution.
Target delivery times are 2 - 10 working days once payment has been received in full and your order has been processed. Delivery times vary depending on the country and customs and are therefore indicative only. You will be notified with a tracking number once your shoes leave the ESSEN warehouse and a signature will be required upon delivery. If you have any questions regarding shipping, please contact us at firstname.lastname@example.org.
Duties, Taxes And Border Charges
Extra fees will be added at your border if your package exceeds your local threshold levels for personal imports. Please be aware that every country has different customs laws, and international orders may incur charges upon delivery. All of these charges are the responsibility of the receiver and we recommend that you research these charges prior to placing your order.
All international orders may incur customs or an import duty fee. These charges arise upon delivery of your parcel. These charges vary greatly depending on the country you are ordering from and cannot be predicted. Please contact your local customs office for further information.